We understand our customers are excited about their orders and want to try their new outfits asap. We aim to dispatch your order within 1-3 working days. Should there be a delay, you will be notified via email or text so you are aware of any changes at all times.
You can choose your preferred shipping method when checking out. You can see a breakdown of shipping times and costs on our dedicated 'Delivery and Returns' page.
RETURNS AND EXCHANGES:
We love everything we sell and making sure that you and your dog are happy is our number one priority. If your dog (or you) is not 100% satisfied with your purchase within 14 days of receiving your item, you can return it for credit, a refund or an exchange. No questions asked.
The product you are requesting to have refunded/exchanged must be unworn, with tags and pet-hair free (so we can resell it) to be eligible.
You can find further information on this on our dedicated 'Delivery and Returns' page.